Terms of Service
Welcome to Dreemo.
These Terms of Service (“Terms”) outline the rules, responsibilities, and expectations when you use our website (www.dreemosleep.store) or purchase a product from us, including the Dreemo Elixir One™ Eye Massager.
By accessing or using our services, you agree to these Terms. Please read them carefully, as they’re designed to protect both you and us.
Section 1 [About Dreemo]
Dreemo exists to bring comfort, rest, and relief into your daily routine. Our mission is captured in our tagline: “Built for the Burnout.” When you use our store, you’re joining a community that values wellness, self-care, and trust.
Section 2 [Eligibility to Use Our Site]
To shop with us, you must:
- Be at least 18 years old (or have permission from a parent/guardian if younger).
- Agree to provide accurate, up-to-date information during checkout.
- Use our site only for lawful purposes (no fraudulent activity, reselling without permission, or misuse of content).
Section 3 [Products & Availability]
- We do our best to keep product details accurate (images, descriptions, pricing).
- However, we cannot guarantee that your device’s display of colors or product appearance will be exact.
- Availability may change—sometimes an item sells out before we can update stock. In that case, we’ll notify you and refund or offer alternatives.
Section 4 [Orders & Payments]
- By placing an order, you confirm that all details you provide are true and correct.
- Payments are securely processed through trusted third-party providers. We never store full payment details.
- We reserve the right to refuse or cancel an order if we detect fraud, errors, or unusual activity.
Section 5 [Shipping & Delivery]
- Delivery times are estimates and may vary due to factors outside our control (customs, couriers, delays).
- Dreemo is not responsible for delays once the package has been handed over to the shipping provider.
- You will receive tracking information to monitor your shipment.
Section 6 [Returns & Refunds]
Please review our Return & Refund Policy for details. In short:
- If something isn’t right, reach out within the return window.
- Products must be unused, in original condition, with proof of purchase.
- Refunds are processed back to your original payment method.
Section 7 [Intellectual Property]
- All content on our website—text, images, logos, product designs, and visuals—are the property of Dreemo.
- You may not copy, reproduce, sell, or exploit any content without our written permission.
Section 8 [User Responsibilities]
By using our site, you agree not to:
- Misuse our services for unlawful purposes
- Interfere with site security or functionality
- Attempt to collect personal data from other customers
Section 9 [Limitation of Liability]
Dreemo is not liable for:
- Any indirect, incidental, or consequential damages arising from the use of our site or products
- Delays or failures caused by factors outside our control
- Misuse of products beyond their intended use
Our liability is limited to the amount paid for your order.
Section 10 [Indemnification]
You agree to indemnify and hold Dreemo harmless against any claims, damages, or expenses arising from your misuse of our services or violation of these Terms.
Section 11 [Changes to These Terms]
We may update these Terms from time to time to reflect changes in business practices or legal requirements. Updates will be posted here with a new “Last Updated” date. Continued use of our site means you accept the revised Terms.
Section 12 [Contact Us]
For questions about these Terms, please reach us at: