Privacy Policy

At Dreemo, your trust is at the heart of everything we do. When you bring the Dreemo Elixir One™ Eye Massager into your life, you’re not only choosing wellness—you’re also choosing to share information with us. We take this responsibility seriously.
This Privacy Policy explains how we collect, use, and protect your data. Our promise is simple: we will never compromise your privacy, and we will always handle your information with care and transparency.

Section 1 [Why This Policy Matters]

We live in a digital age where privacy often feels uncertain. At Dreemo, we want you to feel safe—not just when you use our products, but when you visit our store, place an order, or reach out to us for support. That’s why this policy exists: to keep you informed and empowered.

Section 2 [Information We Collect]

To serve you better, we collect only what’s necessary:

  • Personal details: name, email, phone number, billing and shipping address
  • Order details: product purchased, payment information, delivery preferences
  • Website usage data: browsing behavior, device type, IP address (helps us improve your shopping experience)
  • Support interactions: when you email or chat with us, we keep records to ensure better service
    We do not sell, rent, or trade your information to third parties. Ever.

Section 3 [How We Use Your Information]

Your data helps us create a smoother, more personalized experience:

  • To process and deliver your orders quickly
  • To send updates (like shipping notifications, account info, or exclusive offers)
  • To improve our store by analyzing trends and customer behavior
  • To protect security and prevent fraudulent activity
  • To respond to your inquiries with accurate, timely support

Section 4 [How We Protect Your Data]

Your privacy is our responsibility. We use:

  • Secure Socket Layer (SSL) encryption for all transactions
  • Trusted third-party payment processors (we never store full card details)
  • Regular system checks to safeguard against breaches or unauthorized access

Section 5 [Sharing Your Information]

We only share data when it’s absolutely necessary for your order:

  • With payment providers to process secure transactions
  • With shipping partners to deliver your order efficiently
  • With analytics tools (like Shopify and Google Analytics) to understand site performance
    These partners are vetted and comply with privacy regulations.

Section 6 [Cookies & Tracking]

Like most online stores, we use cookies to:

  • Remember your preferences (so you don’t have to start over every time you visit)
  • Personalize product recommendations
  • Analyze how visitors use our store to improve future experiences
    You can manage cookies in your browser settings at any time.

Section 7 [Your Rights]

We believe your data is yours. That means you have the right to:

  • Access the information we hold about you
  • Request corrections if something is inaccurate
  • Request deletion of your personal data (unless we’re required by law to keep it)
  • Opt out of marketing emails anytime—just click “unsubscribe” at the bottom of our messages

Section 8 [Children’s Privacy]

Our products and services are not directed toward children under 13. We do not knowingly collect data from children, and if we ever become aware of such information, we will delete it immediately.

Section 9 [Updates to This Policy]

As Dreemo grows, our practices may evolve. If we update this Privacy Policy, we’ll notify you by updating the “Last Updated” date at the top of this page. Transparency will always guide us.

Section 10 [Contact Us]

Have questions or concerns about your privacy? Reach out to us anytime:

📧 support@dreemosleep.store